Services

Digital retinal imaging

Trust Us for Routine Eye Examinations in the East Bay Area

At FAMILY VISION CARE OPTOMETRICS, we are dedicated to safeguarding your vision and ensuring optimal eye health through comprehensive routine eye examinations in the East Bay Area. Our expert team provides both adult and pediatric eye exams, utilizing the latest technologies and personalized care strategies to address the unique needs of every patient.

Comprehensive Eye Health Assessments

Our routine eye examinations are designed to detect and manage a broad range of vision issues, ensuring that you maintain the best possible eye health throughout your life. We specialize in detailed evaluations, ensuring every aspect of your vision is accurately assessed.

Expertise in Adult and Pediatric Eye Exams

Full Range of Vision Care Services

  • Adult and Pediatric Eye Exams: Our facility is equipped to provide thorough adult and pediatric eye exams, ensuring that all family members receive the care they need from early childhood through senior years.
  • Contact Lens Exams: We assess for multifocal lenses and Keratoconus-specific solutions.
  • Diabetic Eye Evaluations: Monitoring and managing the ocular effects of diabetes.
  • Ortho-Keratology (Ortho-K): Nightly lens wear that reshapes the cornea to correct vision temporarily.
  • Dry Eye Management: Effective solutions for managing chronic dry eye syndromes.
  • Eye Disease Management: Specialized care for Glaucoma, Macular Degeneration, and other eye conditions.
  • LASIK Consultations: Evaluation and preparation services for those considering LASIK surgery.
  • Urgent Eye Care: Rapid response for eye emergencies such as infections, red eyes, and injuries.
  • Myopia Management: Techniques aimed at controlling the progression of myopia.
  • Full Optical Services: A wide selection of glasses and contacts tailored to your prescription needs.
Closeup face of a kid

Preparing for Your Visit

Smooth and Streamlined First Visits

To ensure your experience is seamless, please download, print, and complete our patient forms prior to your appointment. Bring these forms, along with any recent eyewear or prescriptions, to help us better serve you during your visit.

Scheduled Appointments

We provide pre-appointment confirmations via phone 24-48 hours in advance. If adjustments are needed, contact us at least 24 hours prior to your scheduled time. This helps us maintain a smooth schedule and offer timely services to all our clients.

Billing and Insurance

Maximizing Your Vision and Medical Insurance Benefits

  • Vision Insurance: Accepting most major providers, including VSP, EyeMed, and MES Vision. Our staff is here to explain your benefits and ensure you get the most out of your plan.
  • Medical Insurance: We bill most major medical plans for treatments related to eye diseases and conditions beyond routine eye examinations. We collaborate with other health professionals for comprehensive care management.

Payment Flexibility

  • For Uninsured Patients: We offer multiple payment options including cash, checks, and credit cards. Flexible Spending Accounts and CareCredit are also available to help manage costs more comfortably.
  • CareCredit: With CareCredit, afford the eye care you need now and pay over time with manageable monthly payments. Apply today or ask our staff for more details.

At FAMILY VISION CARE OPTOMETRICS, we are committed to providing expert eye care services. Trust us for all your routine eye examinations and specialized eye care needs. Contact us today for more information about our eye care services.

Frequently Asked Questions

Q: Does your office accept my vision insurance?

A: We accept a wide variety of vision insurance plans, such as VSP, MES Vision, and Davis Vision. We are also providers for select medical plans and any PPO plans (Anthem, Blue Shield, Blue Cross, United Health Care, and Cigna.) If your plan is not listed here, please call our office about your insurance. We look forward to helping you maximize your insurance benefits!

Q: How long will my eye examination appointment take?

A: We offer comprehensive eye examinations that typically require 90 minutes, including a dilated retinal exam. As an alternative to having a dilated retinal exam, we also offer Optomap® Retinal Imaging which allows a view of the retina often without the need for a dilated retinal exam.

Q: What happens during contact lens training?

A: A team member will help you get started with contacts, showing you how to correctly apply and remove the lenses. We will also teach you how to properly care for your new contact lenses and follow up with your progress in a week.

Q: What is a contact lens evaluation?

A: A contact lens evaluation is for current for contact lens wearers and includes a careful evaluation of your contact lens fit and vision. It is very important that the contact lenses be checked regularly to ensure a lens fit that is optimal, safe, and healthy.

Q: What is a contact lens fitting?

A: A contact lens fitting is a series of visits for patients who are new to contact lenses or for those who are changing the type of lenses that they will be wearing. During a contact lens fitting, your doctor will discuss your lens options and choose the most suitable lenses for your eyes and your needs. If you are new to wearing contact lenses, you will also be shown how to properly insert, remove, and care for them. After spending some time wearing your new lenses over the first one to two weeks, your doctor will re-evaluate your fit to ensure that the lenses are working properly and are a healthy option for you. Several sets of lenses and several fitting visits may be necessary to arrive at the most optimal and acceptable contact lenses.

Q: What is your office appointment cancellation fee?

A: We ask that you make every effort to keep your appointment once it has been made. If you should need to change your appointment time, it is helpful to let our office know as far in advance as possible so that it may be available to someone else. In order to avoid our $35 late cancellation/no-show fee, we require at least 24 hours’ notice.

Q: What should I bring to my eye exam appointment?

A: New patients should download and fill out our new patient forms. Bring your most recent pair of eyeglasses, as well as any other prescription eyeglasses that you currently wear, including those for work, computer use, reading, and sun protection. If you are new to our office and wear contact lenses, please bring your latest contact lens prescription or the current boxes or packaging for your contact lenses. All contact lens wearers should wear their contact lenses for at least 4 hours before their appointment whenever possible. Bring your glasses, as you will not be able to wear your contact lenses right after the dilation drops are put into your eyes.

Q: I'm seeing fine! Why do I need to have my eyes examined?

A: Clear vision does not necessarily mean optical visual performance! Many patients, especially those who work on computers, can’t believe the improvement we can give them when they think their eyes are fine originally. In fact, most people with mild focusing or muscle coordination deficiencies may not realize how much they have to compensate for these problems. Their symptoms may be so subtle that they may not even associate them with their eyes (sleepiness, loss of concentration, etc.) An important part of each eye examination is a thorough check of your eye health. We want to make sure that there are no signs of eye diseases or general health problems that may be manifested in the eyes. In addition to eye conditions such as glaucoma, retinal diseases, cataracts, and so on, we also look for signs of hypertension, diabetes, hardening of the arteries, thyroid disease, and other general health conditions. Our goal is to detect subtle vision and eye health problems before they become major problems! We all want to protect our gift of sight. That is why it is important to have annual eye examinations.

Q: Can I re-use my existing frame to put new lenses into?

A: We are able to use an existing frame if you keep a few things in mind. Older frames are not under warranty and if a frame part breaks, parts are not available. When this happens, it necessitates buying a whole new pair of glasses because lenses cannot usually be re-cut or put into another frame. As long as the frame is in good serviceable condition, it can be reused. Use of your own frame is always at your own risk. Our opticians will help to assess your existing frame and advise you about the suitability of reusing it. If you do choose to use your own frame, your optician will ask you to sign a waiver notating that our office will not be liable if the lab happens to break your frame.